At Al-Walid Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data when you use our online learning services.
1. Information We Collect
We may collect the following types of personal information:
- Personal details: Name, email address, phone number, and country of residence.
- Payment details: Billing information (processed securely by third-party payment providers; we do not store credit/debit card details).
- Learning data: Course progress, attendance records, and performance reports.
- Communication records: Messages, emails, and feedback provided by students or parents.
2. How We Use Your Information
We use your information to:
- Provide and manage online lessons, track progress, and issue reports.
- Process payments securely.
- Communicate with students and parents about lesson schedules, progress updates, and support inquiries.
- Improve our services and curriculum to enhance the learning experience.
- Comply with legal and regulatory requirements.
3-Sharing Your Information
We do not sell, rent, or share personal information with third parties except:
- With authorized teachers for lesson scheduling, progress tracking, and assessments.
- With payment processors to facilitate secure transactions.
- If required by law or legal obligations to comply with governmental or regulatory requests.
4. Your Privacy Rights
As a user, you have the right to:
- Access and update your personal information.
- Request deletion of your data, subject to legal and contractual obligations.
- Opt out of marketing communications at any time.
For any requests, please contact us via our official communication channels.